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Policies

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of CJsUniqueBoutique.com, CJsBUTTerStore.com and CJ's Unique Boutique, Copyright © 2020, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

We do not accept checks, money orders or cash.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether CJsUniqueBoutique.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We do not sell any personal information to any third parties.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the CJ's Unique Boutique site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the CJ's Unique Boutique site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Return Policy - Body Products

Because of the nature of our body products, we cannot accept returns on items that have had lids removed or seals broken. We will always do our best to rectify any issues you have with our body products, including replacing items.

Shipping Policy

Shipping Time -- We are closed for shipping on the weekends. Retail orders received Monday-Friday typically ship the same day, provided all items ordered are in stock. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Taxes & Customs

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses in Colorado. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.

  • Return for refund or replacement within: 15 days of the invoice date

  • This is our Standard Return Policy. All items on our site are covered by this policy with the exception of gift certificates. Items must be postmarked for return to CJ’s BUTTer within 15 days of the invoice date.

Overall Return Guidelines

These are CJ’s BUTTer’s (“CJ’s BUTTer”, “we” or “our”) Overall Return Guidelines applicable only to products purchased by you directly from the cjsbutter.us website. For questions regarding products produced by CJ’s BUTTer purchased elsewhere please contact us. All returns must meet the overall guidelines in order to be considered the return or replacement policy to apply. 

  • All products that are new with the retail packaging never opened can be returned to CJ’s BUTTer within 15 days of the invoice date to be reviewed for a refund or exchange.

  • All sales are final on gift certificates. These are not eligible for return or replacement.


Products received by CJ’s BUTTer in any of the following conditions are not eligible for return and may be rejected:

  • Any product that was not sold on the CJ’s BUTTer website

  • Any product that does not exhibit the described reason for the return (i.e., A return initiated for an unopened product that is found to have been used)

  • Any product with missing, damaged, altered, or otherwise unreadable labeling and or packaging.

  • Any product that is returned without all original packaging and all other items originally included with the product

    • Refund returns received in this condition may be rejected.

  • Any product that exhibits physical damage

    • If you received your product damaged, please see Report a shipping problem for guidelines and instructions on how to resolve this issue. This  would not be considered a return.

  • Any product which appears tampered, customized, or altered in any way

 Due to the consumable nature of our products, items that have been opened may not be returned unless the product is found to be defective. Please try scents in the mini sizes of the specific scent(s) you are considering before purchasing full size product. All of our products are available in Unscented.

Return Shipping

If you have received the wrong product, the product doesn't match what was shown on our site, we have made some other shipping error, or you have received a defective product there will be NO charge for a return label. To receive a prepaid return label at no charge please  contact us. Customers returning product due to any other reason (e.g. accidentally ordered the wrong product or scent) are responsible for all shipping costs incurred.

Refunds

Refunds will be made either to the original form of payment or as store credit (once we have received the product(s) or if management determines an immediate refund is applicable). Alternately product replacement may be requested.

Replacement

The option for replacement is dependent on the availability of the item.

You return You receive
  • Defective items (no fault of customer) at anytime

  • Unopened items returned in the original condition as shipped within 15 days of the invoice date

  • Wrong item shipped or item does not match what was shown on the CJ’s BUTTer® website within 15 days of the invoice date

  • Items damaged in shipping reported within 5 business days of package receipt

100% of the item's purchase price

OR

Product replacement



Rejected items will be returned to the customer

Please note:

  • CJ’s BUTTer® items purchased as gifts are refunded as store credit only.

  • Non-returnable purchases include gift certificates, opened consumable items that are not defective (e.g., CJ’s BUTTer Shea Butter Balm, Spritz) and items that are user damaged.

Additional Return Information

Package Specials

Package Specials include two or more items that must be purchased together in order to receive a discount.

Items sold as part of a package may be returned individually for replacement in accordance with the return policy.

If an individual package item is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund. If your package discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for a refund; you will need to return all items in the package in order to receive a refund. 

- For example: if your package discount was $5, and you return one of the items for a refund, the $5 will be deducted from your refund amount.

Promotional Items / Gift Packs

We may offer free promotional items with our products. For example, a CJ’s BUTTer Tub may come with a free CJ’s BUTTer Lip Balm or a CJ’s BUTTer Carcass Cleaner may come with a free CJ’s BUTTer Mini. To receive a full refund on a purchase that offers promotional items all items must be returned. The cost of any promotional items not returned will be deducted from the refund total. To receive a full refund on the purchase of any Gift Pack, all items must be unopened and returned in their original packaging. The cost of any item not returned will be deducted from the refund total.